Onboarding

Save time onboarding customers and members on to your digital platforms with a personalised video experience that represents your brand values and drives your desired call to action.

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Drive registrations to your online portal

Video Canvas customers report increased registrations to their online portal when offering personalised video as an incentive.

I would move my pension to someone if this was what I would get.

Image that shows a potential onboarding process to their online portal

An example of a next steps screen to get members to look at increasing their pension contributions

Showcase benefits to inspire action

Video Canvas onboarding videos have proven more effective at communicating benefits to clients and members, increasing the likelihood they’ll engage with suggested actions.

7/10 viewers said they would move on to the next action after viewing a Video Canvas.

76%

Of individuals report difficulties understanding their pension communications.

7/10

Said they would review their pension contribution options after watching a Video Canvas pension onboarding video.

80%

Said Video Canvas was an improvement over their investment communications.

Effortless clarity and time savings

Video Canvas personalises content in real time, reducing confusion and saving valuable time by focusing on what matters most to each viewer.

This approach respects my time and gives me control.

An image highlighting the variants feature, ready to use scripts, and avatars

An image emphasising time saving, reduced printing costs, and increased environmental sustainability

Efficient, eco-friendly onboarding

Online onboarding saves time, cuts down on printing expenses, and supports environmental sustainability—better for the planet and for employees.

Video Canvas customers have reported thousands of pounds saved on print costs.

Essential features

Video Canvas drag and drop recap exercise

Drive engagement with gamified learning

Gamified elements reinforce understanding, providing valuable evidence of engagement that supports Consumer Duty compliance.

The recap exercise was really good because it made me remember the bits that I'd already been told.

Turn understanding into action

With Video Canvas, you not only communicate effectively but also enhance the likelihood of viewer action on key recommendations.

73% stated they would review their pension options after being show how their additional voluntary contributions work for their workplace pension.

WCAG 2.2 compliant interface

Our player provides an accessible experience with a WCAG 2.2 compliant mode, offering features like text-to-speech and enhanced UI to make information easier to consume for users with additional needs.

I prefer information in a straightforward, numbers-based format.

Secure direct-to-browser personalisation

Viewer data is processed directly in the browser, creating a personalised experience without third-party rendering.

Most personalised video platforms use third-party cloud rendering to pre-render the video, we use browser based rendering which is instant and more secure.

Want to find out more?

Talk to a member of the Video Canvas team for a demo or to discuss how we could work together.

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